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Cancellation Policy

Cancellation policy, penalties and changes of reserves.


Should be sent to once the application has been evaluated, in case of cancellation, compensation will be requested (if applicable) covering the contract costs, cancellation and management expenses.

In case of any room cancellation, there will be charges or penalties, according to the terms established in the contract with the supplier.

The cancellations of national flights confirmed by the tourist operator will have a cancellation fee equivalent to 100% of the portion of the airfare.

Cancellations of program packages confirmed by the tour operator within 72 hours after passengers ' travel will have a cancellation fee equivalent to 100% of the total transportation, tours and food and beverage services. The cancellation conditions for each hotel will apply to the accommodation.

The tour operator will not be responsible for delays, advances or cancellations in airline or carrier itineraries; In these cases, all additional expenses must be covered by the customer.

For tours, if you do not have the minimum number of customers expected or for any justified reason, the tour operator will be forced to suspend any planned activity and will give the customer another tour departure date. As a last option, reimburse the customer the amount paid for the tour.

In the event of a change of reservation, the agent will attend the client's consultation and charge the additional costs for such processing.


  1. Political of Reimbursement


No reimbursement will be made after 15 days after the customer's trip.

If for any reason the customer wishes to cancel a service within the penalty period and requests the refund of the money, the customer must present to the tour operator a justification or certification that guarantees their inability to make the trip. Otherwise, reintegration is not appropriate.

All reimbursement, if applicable, will be made through the agency that I request and pay the services.

The tour operator will offer refunds for cancelled services in accordance with the cancellation policy of each particular service.


  1. Tourist operator limits

The tour operator is a Panamanian company based in Panama City. Buy transportation, accommodation in hotels, restaurants and other services from several independent vendors that are not subject to your control.

Airline ticket reservations, hotels and car rentals will be the responsibility of the suppliers of these services. In the event of changing schedules, conditions or reservations, is not responsible for being an intermediary, depending entirely on the final supplier. In the event of changes due to meteorological availability or change, will be exempt from any charges, charges or additional liability, being in the same way the final supplier who is in charge of the loan of the service.

Likewise, the migratory requirements, as well as vaccinations, are the responsibility of the passenger and must refer to the representatives of each country.


The tour operator may not be liable for death, accident or personal injury, injury to persons or property, or for additional expenses for sickness, weather, strike, detention, riots, war, quarantine, government restrictions, expenses Additional by delay or irregularities of other hotels, airlines or any other loss that may occur due to the law, in which the tour operator has no liability. In the event that the clients are not able to make the tour scheduled for any of the aforementioned reasons, the tour operator will offer the customer another option for the trip in exchange for which he could not make.

The tour operator also reserves the right to cancel or make changes to the itinerary as it deems appropriate or necessary, without prior notice. It also reserves the right to use the services of companies affiliated to the tour operator if it deems it necessary. In case of providing a service with one of our providers, their insurance and cancellation policies will apply.


  1. Payment procedure.

The portal offers you the option to pay by credit card: the prices shown on the website are expressed in American dollars or in local currency.

Payment may be made through a credit card (Visa and Mastercard) through the secure payment system.

All products and services must be paid before they are provided.

4. Materials Accuracy

Materials appearing on the website of the paamazing may include technical, typographical or photographic errors. Paamazing does not warrant that any of the materials on your website are accurate, complete or current. Royal offers can make changes to the materials contained in your website at any time without notice. However, Paamazing does not undertake to update the materials.

5. Modifications

Royal offers may revise these Terms of service for your website at any time without notice. By using this website, you agree to be subject to the current version of these Terms of service.

6. Applicable law

These terms and conditions are governed and interpreted in accordance with the laws of Panama and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.